Privacy Policy

Last updated: January 2025

At LAN TEA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Personal Information

When you contact us or submit an inquiry, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Message content

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device information

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings or our cookie consent banner.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
  • Preference Cookies: Remember your settings and preferences (e.g., language selection)

Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by declining cookies through our consent banner or by installing the Google Analytics Opt-out Browser Add-on.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Process wholesale orders and business communications
  • Improve our website and user experience
  • Analyze website traffic and usage patterns
  • Send relevant business communications (with your consent)
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our website and business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our Contact Page.